Our Story
About Us
Our story began in the heart of St. Petersburg, Florida, inspired by the love and connection that meaningful gifts can foster. As a husband and wife team, we faced the challenge of finding the perfect tokens of affection that truly reflected the depth of our relationships with family and friends. Each search led to the realization that gift-giving should be more than just a gesture—it should spark joy, create memories, and strengthen bonds.
That’s when Jovelry was born, with a simple yet powerful mission: to curate gifts that evoke joy, celebrate togetherness, and create lasting memories. We carefully design and select each product with the hope that it brings your loved ones closer, just as they have for ours.
Since our humble beginnings, we’ve grown into a vibrant community that shares in our passion for thoughtful gift-giving. With each gift exchanged, we celebrate the connections that matter most in life—those that make us feel seen, loved, and appreciated.
Mission
Our mission is to become the go-to provider of meaningful and personalized gifts across the USA, with a vision to deliver joy to 1,000,000 families by 2025. Through this, we aim to give back to our community by donating a portion of our profits to local charities and causes that help families in need.
Values
At Jovelry, our Core Values drive everything we do—from product creation to customer interaction. We are committed to living by these values, and we invite you to hold us accountable:
- Innovation: Be adventurous and open-minded in creating joyful experiences.
- Excellence: Deliver a WOW! experience in every interaction.
- Unity: Foster respect and a positive team spirit within our community.
- Empowerment: Embrace change and drive meaningful impact.
- Growth: Continuously evolve and seek new ways to bring joy.
Our Guarantee
We stand behind every product with a 30-Day 100% Happiness Guarantee. If, for any reason, you aren’t completely satisfied with your order, contact our customer care team within 30 days, and we’ll make it right. Please note that while our personalized products are non-returnable once processed, our team is trained to go above and beyond to ensure your satisfaction.
Commitment to Quality
We take great pride in the craftsmanship and quality of our products. Every item is made to order and shipped from the USA, supporting local jobs and ensuring quick delivery. Most orders arrive within 5-7 days, with an additional 2-5 days for personalized items. Expedited shipping options are available on select products.
With thousands of 5-star reviews, Jovelry has earned its place as a top-rated store for personalized family gifts, bringing joy and connection to households across the country.
Contact Us
If you have any questions or need assistance, don’t hesitate to reach out to us. We’d love to hear from you!
- Phone: +1 415 799 9626
- Email: support@jovelry.com
- Address: 2764 Pleasant Road, Suite A #920, Fort Mill, SC 29708
Jovelry is about more than just gifts—it’s about celebrating the moments that matter most.